With our Ombuds solution, lawyers, auditors, tax consultants and compliance advisors can offer their clients digital whistleblowing systems within seconds and process the incoming reports as an Ombudsperson and/or provide advice on them. Each Hintbox can be graphically customized to the corresponding company.
Ombudspersons also have the option of providing their clients with a complete white label solution. This allows Ombudspersons to offer their clients a digital whistleblowing system under their brand, logo and color, and with a neutral domain.
Our Ombuds Solution of the Hintbox
The Ombuds Solution is a platform through which Ombudsperson can offer digital whistleblowing systems to their clients and administer them. External third parties can therefore act as an independent, neutral and trustworthy ombudsperson for the company or authority via this platform. In addition, Ombudspersons can provide legal advice to their clients on incoming reports, conduct further investigations and follow-ups, and provide representation to government authorities.
Full control over your clients
The Ombudspersons provide their clients with a digital whistleblowing system via the Ombuds Solution within a few seconds or a few clicks.
The Ombudsman Solution dashboard gives Ombudspersons a complete overview of all reports, cases, and messages, enabling them to act quickly and effectively.
Highest possible compliance protection through the Hintbox and the Ombudsperson
The constellation of the Hintbox for the clients and the compliance service of the Ombudsperson for the clients, connected by our Ombuds Solution, allows us to offer the highest possible compliance level for the companies and authorities. Our Hintbox complies with the EU Whistleblower Directive, is data protection compliant and also offers extremely high IT security. Due to our secure isolated data storage with limited authorized access, authorization and deletion concepts are securely implemented. This is the only way to maintain the important confidentiality required by the EU Whistleblower Directive. In addition, anonymous reports can only be submitted through a digital whistleblower system.
Through the support of an Ombudsperson who specializes in compliance topics, the reports can be processed adequately and in a targeted manner – via the dashboard of the Ombuds Solution. A very high compliance standard can therefore be achieved through the Hintbox and the Ombudsperson.
Advantages for compliance advisors through the Ombuds Solution
Lawyers, tax advisors, auditors or other compliance advisors benefit from some essential advantages if they decide to act as Ombudsperson for their clients:
By implementing a whistleblower system, Ombudspersons can generate follow-up business by reviewing incoming reports, analyzing the incidents described and conducting follow-up activities. At the same time, the client benefits from fully neutral compliance outsourcing.
Expanding your own field of business
In many cases, external consultants have focused mainly on their core business in the past. If, for example, tax consultants now act additionally as Ombudspersons, they can open up new business areas and expand their service portfolio.
Compliance consultants can also offer their clients – in addition to their prestigious and traditional consulting activities – a further independent service.
Acquiring new clients
If compliance advisors actively advertise their services as external Ombudspersons, they can acquire new clients. These clients can then be advised not only in the area of compliance, but also in the future in the areas of the Ombudsperson’s further focus of activity or by colleagues with the appropriate areas of focus from the firm, such as labor, antitrust or criminal law.
Strengthening the relationship of trust with the client
Trust plays an immense role in the area of compliance. Whistleblowers want their identity and reports to be treated confidentially. In the same way, the company’s management wants the information to be handled properly and kept secret for the time being. If the cooperation between the company and the external Ombudsperson is successful, mutual trust can be strengthened. This can have a positive effect on future joint projects.
First-class support included
Of course, Ombudspersons have access to Hintbox’s first-class support via telephone, a ticket system or e-mail. This allows Ombudspersons to concentrate on their clients or their consulting without worries.