Frequently asked questions

With our FAQ (Frequently asked questions) we answer your questions regarding the EU-Whistleblower Directive. Furthermore it should give you the possibility to get first questions about our Whistleblower-System, the Hintbox, answered.

 

What is the Hintbox?

With our Hintbox as a whistleblower system, you implement the requirements of the EU Whistleblower Directive (2019/1937) within minutes. The system enables optimal case management with a clear dashboard. For whistleblowing, a separate clearly structured form is available that can be filled out within minutes – completely anonymously.

Who uses the Hintbox?

Although the EU Whistleblower Directive obliges companies with 50 or more employees to implement a whistleblower system, the Hintbox can be used regardless of the number of employees or subsidiaries. The EU Whistleblower Directive also obliges all legal entities in the public sector to implement a whistleblower system for which we provide a solution, just as we do for ombudspersons.

What is the solution for ombudspersons?

As our partner, you can offer the whistleblower system (as a white label product) with your logo and name to your clients and customers as an extended service package. It does not matter whether you are a lawyer, tax advisor, auditor or consultant in the field of compliance. Arrange an appointment with us today and we will present the ombudsman solution to you free of charge and without obligation.

What is the solution for people in the public sector?

With the Hintbox, legal entities of the public sector and bodies owned or controlled by such a legal entity fulfil the requirements to implement a whistleblower system in accordance with the requirements of the EU Whistleblower Directive (2019/1937). The HINTBOX strengthens additional trust in the integrity, neutrality and objectivity of the public administration. The Hintbox can be another instrument of the administration to “nip in the bud” the suspicion of an “evil appearance” of the administration by giving public authority employees and citizens the possibility to report irregularities and violations of the law via the digital whistleblower system to a neutral person or body – also anonymously.

What are the advantages of the Hintbox?
  • Ensuring the anonymity of whistleblowers
  • Reduce deterrent thresholds for potential whistleblowers so that breaches are reported without fear of possible job loss.
  • Supporting the compliance manager in processing so that there are no more missed deadlines or breaches of data protection regulations.
  • A digital system can receive notices around the clock.
  • Issuing a confirmation of receipt
What are the costs for the Hintbox?

The costs are 99€ for the basic package and 149€ for the premium package. For company groups and corporations, we will be happy to make you an individual offer in the Enterprise Package.

How do I request a demo from the Hintbox?

Here you can request a demo appointment. All you have to do is select an appointment in the calendar, fill out the contact form and send it off. You will then receive a personal introduction to our digital whistleblowing system. If you have any further questions, a personal contact will be happy to help you.

I want to use the Hintbox - what is the best place to start?

The best way to get started is to request a demo appointment. We can also provide you with a trial version.

What functions does the Hintbox offer?

The Hintbox includes many functionalities. The integrated triage system evaluates incoming cases and prioritises them automatically. Our digital whistleblowing system accompanies compliance officers and processors in organising the next steps and saves the history of previous interactions and actively supports you in meeting deadlines, such as providing feedback to the reporter on the current processing status and several other deadlines. After submitting a tip, login data is generated for the user. With these, the whistleblower can log in to his or her Hintbox at any time, write messages, upload additional files or create a new report, and do so anonymously if required. Nevertheless, our digital whistleblowing system takes over many parts of the communication between the whistleblower and the processor.

Companies can customise our digital whistleblowing system as they wish. Groups of companies can create additional companies in the digital whistleblowing system. When submitting a report, whistleblowers can then select a company to which the report applies. In the course of this, companies can control the access rights of managers and case handlers to companies and cases in the digital whistleblower system and also involve external persons in case handling. The Hintbox is available in 24 languages and with an automatic translation function.

Where can I find a tutorial for the Hintbox?

The functionalities can be shown to you in a demo. If you have decided in favour of our product, there is the possibility of booking a training course in which we will show you how to use the Hintbox.

How can I contact the Hintbox customer service?

You can email us at kontakt@hintbox.de or call us on +49 261 988 03 700. Alternatively, you can reach us on Linkedin or via Xing.

How can I cancel my Hintbox subscription?

Your subscription can be cancelled at any time by sending an email to kontakt@hintbox.de.

What is the notice period?

The notice period is three months.

What does the data transfer look like in the event of termination?

The client can export his data in machine-readable format, a JSON file.

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